I attended a "Sales Focus" seminar a few years back in which the speaker asked this key question. "Why, based on all the competitive alternatives available to me, would I want to buy from you?" What a great question.
Most of the participants in the room couldn't come up with anything beyond ? "We've only got experienced professionals on staff."; "We use proven methodologies."; "We've got a reputation in the marketplace for delivering value-added services." or "We're totally committed to our clients' success."
To which the speaker replied, "Excuse me, but who's not saying those things?"
You must be able to clearly define what differentiates you from your competitors in the marketplace. If you're not clear, how can you expect your clients and prospects to be clear? In essence, you might as well be saying, "Please buy from me what you might otherwise buy from someone else. Give me your money."
Your long winded description of who you are, what you do for a living and why you're so great will rarely attract your ideal client. If fact, you're probably more likely to drive them away.
We all know a lot of service providers who are "out there" trying to use this approach. Most of them are standing around commiserating with each other that "it's tough out there", and "people just aren't buying right now." What they don't understand is that without clearly articulating their unique value they're not giving prospective clients, who actually want and need their service, a chance to find them.
If you haven't spent the time to get straight on this concept for your business, then stop what you're doing and do this now. Trust me when I say that you're better off to skip the next networking meeting or postpone that next sales meeting to work on this step rather than continue on without it.
When done correctly, clear definition of your unique value becomes one of the most potent weapons in your marketing and sales arsenal.
How do you do this? Here's an idea. Start by truly defining who your ideal client is. Not some vague description of various types of clients you've worked with in the past. Develop a solid profile of what your favorite, best, most ideal client looks like. Next, clarify what success in working with you would look like from the client's perspective.
Now answer this question, "Why do you work?" What is it that you are uniquely doing and why does that make it a better deal for the client? What do you do better, different, faster, more economically, with higher quality, with added benefits, with lower risk, or with a different spin? Be as specific as you can. Don't generalize or be vague.
If you really want to get tremendous value from this exercise then sit down with a handful of your ideal clients and share your results with them to get their input. Oh by the way ? just by doing this, you will be differentiating yourself from your competition because you're including your clients.
Once you've got this clear definition of your unique value, you can use it throughout all of your marketing and sales efforts. To be effective, it must be authentic and real. Don't go overboard where you might over promise and under deliver. That could kill your business faster than anything else.
The more you're able to communicate your unique value, the more you'll be working with your ideal clients and providing them your services.
(c) - Kevin Dervin, KPD Marketing
About the Author:
Kevin Dervin is focused on helping small businesses that are ready to grow, but struggle with how to consistently attract more clients. Visit http://www.proven-small-business-mar keting-solutions.com for more great marketing information you can put to use in growing your business today.
Find Kevin's Kansas City based KPD Marketing practice at http://www.ABCDgrowth.com and subscribe to his free ezine called ABCD Grow.



Imagine having at your disposal a means to immediately inform... Read More
You know those bad habits we get. Like raiding the... Read More
35 Ideas to Spark Your Creativity:There are 3 ways to... Read More
Having run a multi-state franchise company with multiple brands it... Read More
In today's competitive world of business, it takes moxie and... Read More
Value proposition is treated as the standards or service that... Read More
Any economics student can tell you that price is a... Read More
I knew this one would get your attention. How can... Read More
Once there was a loan officer, who marketed his services... Read More
Face it?you know you've got to do something to keep... Read More
If you don't get this right, you can just forget... Read More
Can I share a secret with you?I love working out.... Read More
When I started my coaching practice I believed that I... Read More
As a business owner or marketer, if you don't reverse... Read More
Imagine tossing a pebble into a crystal clear pond on... Read More
Positioning is a powerful concept in marketing. To illustrate, have... Read More
It is often difficult to manage to do marketing tasks... Read More
Do you know how effective each of your individual marketing... Read More
Give away your knowledge, and you'll make money. How does... Read More
Time is a concern for all of us. We only... Read More
Before you can market, you need to know who you... Read More
Guerrilla Marketing is using time, energy and imagination to market... Read More
Email CampaignsEmail marketing can be a tremendously valuable tool for... Read More
It is easy to focus on what remains outstanding and... Read More
Regardless of how many forms of promotional material you create,... Read More
Lots of people get confounded when attempting to exchange links,... Read More
1. Personal Unlike an advertisement in a trade publication, which... Read More
My wife likes to shop at the local Safeway. Is... Read More
Have you created a marketing plan for your Website? If... Read More
It used to be you that if you had a... Read More
Personal marketing makes it easier to sell, by building relationships... Read More
Trading reciprocal links is one of the best ways to... Read More
Bob called last week from Phoenix, Arizona with some stunning... Read More
Simple low-cost postcards have become a valuable business tool for... Read More
Market, Market and then market some more. So many small... Read More
Business owners often find it difficult to know whether their... Read More
Oh come on! FREE is free. Zero, zip, nada, zilch.... Read More
Many people ask me, "What is a postcard campaign, exactly?"... Read More
Your mailing list retains its value best if... Read More
One rule in direct mail is that your letter sells... Read More
If you sell a technical product or service, you probably... Read More
In early 1992, President George H.W. Bush was riding high.... Read More
Which pulls the best response, a postcard, a self-mailer or... Read More
I spend a lot of my time reading books and... Read More
We could learn a thing or two from pro sports.Baseball... Read More
Marketing is a broad business subject that encompasses a range... Read More
Most businesses realize that they are simply a click away... Read More
You may be in business for yourself or as a... Read More
The other day I received an e-mail from an internet... Read More
Dear Friend,You're ripping me off.How? You may be thinking, "We... Read More
|
|