Employees truly deserve paid vacations. Theystruggle through stressful jobs most of the year,and productivity goes down if they don't get abreak. From a corporate perspective, investment ingood vacation programs reduces workplace stressabsenteeism, health care costs, and accidents.Many employees, however, come back from vacationwith the half-joking remark about having to returnto... Read More
When you are acclaimed for excellence during times of crisis you may not feel so good in a non-crisis environment. You may not shine so bright, perform so well, be quite so acclaimed. If crisis is how you satisfy your personal need to be needed, to feel accomplished, to be... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. The men's , women's and environmental movements are... Read More
Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent consultant, you're probably also doing everything from grinding the coffee to editing the umpteenth draft of your brochure.To understand where you spend your time, list... Read More
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments. It is more an exercise in understanding and accepting... Read More
You probably know this already, but there are generally held to be four main personality types, which I call: Extrovert, Amiable, Analytical and Pragmatic . Let's take a moment to consider each of them in the workplace. Extrovert: someone who probably has a messy desk; who leaves projects... Read More
Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and... Read More
The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves... Read More
How Companies Are Like FamiliesLike a family, a company is a group of people who have an ongoing relationship with one another. Companies have several things in common with families:1. Families have distinct ways of communicating and degrees of togetherness. For example:? Communication may be overt or covert.? Relationships tend... Read More
Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the pleasure of working for a boss who makes us feel like we can do anything. Let's take a look at the differences between... Read More
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Perfectionism can get in the way of building or marketing... Read More
In the Wizard of Oz, it was "Lions and tigers... Read More
You Can't Do It All - Learning To DelegateThere is... Read More
Whether you run your own business or manage a team,... Read More
Because, like you I suspect, they have key target audiences... Read More
Creativity can be defined as problem identification and idea generation... Read More
Sooner or later, most business owners need to look for... Read More
I recently flew from Seattle to Atlanta, I realized, just... Read More
There is no sure fire route to commercial success, but... Read More
Many organisations use the term "lessons learned" to describe the... Read More
Creativity can be defined as problem identification and idea generation... Read More
"The best Leader is one who knows how to pick... Read More
If you are an executive, you may sometimes feel like... Read More
Since the beginning of the industrial era our world has... Read More
One of the first questions we ask a prospect or... Read More
Employee motivation is probably the most important single manageable factor... Read More
All small to mid-sized company owners want to know where... Read More
In the call center environment we are often only as... Read More
Probably as well known as SWOT, SMART turns goals, objectives... Read More
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More
Tips for Getting the Most From Your Conference Investment All... Read More
If you run a business, you are sure to have... Read More
Managing Client Relationships: Even the best run organizations occasionally run... Read More
Yesterday I look at my calendar and saw that my... Read More
Positive versus Negative WorkplacesWe have all worked in places where... Read More
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Is your online business disaster-proof? Online businesses face a unique... Read More
The senior flight attendant on the WestJet flight was starting... Read More
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
Are your people consistently following your procedures? Each year, organizations... Read More
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More
Are your management practices on the right track? Retaining your... Read More
In the fitness room the other day, I caught a... Read More
Creativity measurement is often required in order to benchmark existing... Read More
There is every chance that elements of this article may... Read More
Most agendas for a meeting look like this.* Budget* Payroll*... Read More
In today's competitive environment, companies realize that a good boss... Read More
Have you ever hired the wrong person? If so, perhaps... Read More
Remember the 80:20 rule? You may not get everything perfectly... Read More
Do you ever meet with resistance from other people -... Read More
An allegation of harassment in the workplace is a growing... Read More
Usually, we're most interested in communicating outwardly; getting our messages... Read More
I bet you can't tell me how leadership training and... Read More
The study of Behavioral extension involves investigating the source of... Read More
If you are an executive, you may sometimes feel like... Read More
We go to meetings to share information, to report on... Read More
We all are on a quest for knowledge. Whether its... Read More
The perpetrators of the recent spate of financial frauds in... Read More
My background is in retail management - yes, running stores,... Read More
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