5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution

Home
>
Coaching
>
5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution

5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution

That one guy at work that always has to be right; your buddy's wife who can't eat anywhere they serve burgers, or the monster-in-law, I mean mother-in-law, with too many opinions for your own good, difficult people, we all know them. So the question is, is there a right and a wrong way to deal with them? The answer is yes, if you want to avoid unnecessary confrontations.

First, keep in mind that it is very unlikely you will ever change the other person, so dealing with their difficult personality won't be just a one time Incident, but an every time skill. Don't sit back saying nothing until you absolutely can't take it one more second. Your pent up frustration will only result in a catastrophic blowout. The best approach is to confront and handle the situation as it occurs.

Just Practice These 5 Steps

1. Decide what the exact problem is and face them alone and in person to discuss it.

- Keep your posture open and inviting, avoiding crossed arms or negative facial expressions.

2. Have a clear outcome in mind and strive continuously throughout the confrontation to reach it.

- May be as simple as getting the other person to listen to your viewpoint.

3. Organize your thoughts before you meet.

- Think of supporting arguments, specific instances, and any documents to build a solid case and avoid generalities.

4. Keep calm in your body language and tone of voice, but stand your ground.

- Remind yourself that this is a situation you are dealing with, so don't turn it into a personal attack.

5. Listen to what the other person is saying and show them that you are taking their feelings into consideration, and then get them to do the same.

- Show them you are listening by keeping eye contact and repeating back what they have said in your rebuttal. Kindness, calm and rationality are your tools for getting them to do the same.

Most importantly, keep communicating! The more you practice these five steps, the easier confronting difficult people and situations will become. Taking the cool, calm and kind approach to handling the situation will throw them off guard leaving the door open for you to take control. Just as you must plan for success in all other areas, you must also plan in order to successfully derail the difficult people in your life.

Frank F. Lunn is an expert in leadership, marketing, and small business entrepreneurship. In his book, Stack the Logs! - Building a Success Framework to Reach Your Dreams, Frank outlines a simple 5-step strategy that will lead you to success in all areas. Find more useful article by Frank at http://www.stackthelogs.com

In The News:

OregonLive.com
Jerry Sloan wants to coach again
ESPN
Jerry Sloan is ready to return to the NBA and has expressed interest in the open Charlotte Bobcats and Orlando Magic coaching positions. The former Utah Jazz coach, who resigned during the 2011 season after 23 seasons with the team, told the Salt Lake ...
Ex-Jazz coach Jerry Sloan interested in NBA return | The RepublicThe Republic
Sloan expresses interest in coaching vacanciesYahoo! Sports
NBA High-5: With Jerry Sloan ready to return to coaching, could Blazers hire ...OregonLive.com
HoopsWorld -Salt Lake Tribune -Washington Examiner
all 64 news articles »

ESPN (blog)
coaches 052212
ESPN (blog)
By Adam Rittenberg | ESPN.com Most Big Ten coaches label their jobs with a capital D for destination. When a head coach arrives on a Big Ten campus, he usually isn't looking for his next stop. Big Ten fans take pride in this.

and more »

Wheeling News Register
Coach Stewart Dies Suddenly
Wetzel Chronicle
BY AMY WITSCHEY - Editor (editor@wetzelchronicle.com) , Wetzel Chronicle New Martinsville lost one of its favorite sons and the entire state of West Virginia lost a beloved coach Monday when former West Virginia University Head Football Coach Bill ...
Beloved coach dies at age 59Tyler Star News
Former WVU football coach Bill Stewart dead at 59Lompoc Record
Former WVU Coach Bill Stewart DiesHispanicBusiness.com
Wheeling News Register -West Virginia MetroNews
all 502 news articles »

Life Coaching NJ Mayor Cory Booker
Fox Business
By Nancy Colasurdo Wowee, life has thrown you a curve this week, hasn't it? You didn't see this thing coming from a mile away. The question is, what are you going to do with it? Let's review. You got a great opportunity with an appearance on Meet The ...

and more »

SEC coaches who left schools in a lurch
ESPN (blog)
For college football coaches, it usually is. Rarely do we see an amiable mutual parting in these situations. As we continue to take a look at the coaches we love to hate this week, we're looking at SEC coaches who have left their respective schools in ...

and more »

Sportsnet.ca
Paterno earned $13.4 million pension at Penn State
CBS News
Joe Paterno earned a state pension of $13.4 million for his 61-year coaching career at Penn State. Paterno's family said Tuesday through a spokesman that Paterno's widow, Sue, would receive an initial payment of $10.1 million by the end of May, ...
Joe Paterno built up a $13.4-million pensionLos Angeles Times
Paterno earned $13.4 million pension in 61-year Penn St. career; family to ...Greenfield Daily Reporter
Penn State's Paterno earned $13.4 million pension for 61-year coaching careerAlexandria Town Talk

all 251 news articles »

New York Daily News
NY Knicks to announce contract for coach Mike Woodson no later than Thursday
New York Daily News
The Knicks, however, will leave themselves open for second guessing for not even reaching out to Hall of Fame coach Phil Jackson. The Knicks never conducted a coaching search and instead began working on an extension during the club's first round ...
Ex-Knicks coach Mike D'Antoni: 'Smart money' says I take off 2012-13 seasonCBSSports.com (blog)
New York Knicks, Mike Woodson Approaching ContractBuckets Over Broadway
Best Coaching Options for NY Knicks Not Named Mike WoodsonBleacher Report
SB Nation New York
all 99 news articles »

NBCSports.com
Mellanby departs Blues' coaching staff
STLtoday.com
Blues head coach Ken Hitchcock (left) and assistant coach Scott Mellanby behind the Blues bench. (Photo by Chris Lee / clee@post-dispatch.com) Scott Mellanby, who played four seasons for the Blues and was an assistant coach the last two years, ...
Another coaching gig opens up: Mellanby leaves St. LouisNBCSports.com

all 6 news articles »

Bleacher Report
Oilers president Lowe says vacant coaching job not discussed with Sutter
THE FAN 590
One topic that did not come up when Oilers president Kevin Lowe was at the recently completed IIHF World Hockey Championship was whether Brent Sutter would like to be the new coach in Edmonton. Sutter, who coached Canada at the tournament in Helsinki, ...
Oilers have not talked to Brent Sutter about coachingNational Post
Edmonton Oilers: 5 Under the Radar Names to Consider in Coaching SearchBleacher Report
Lowe back to businessEdmonton Sun

all 69 news articles »

Bleacher Report
NHL Playoffs 2012: Darryl Sutter and Other Solid Midseason Coaching Replacements
Bleacher Report
The Los Angeles Kings are the third NHL team in four years to have reached the Stanley Cup Finals after making a coaching change in the preceding regular season. Only one win above .500 at the 33-game mark, the Kings enlisted Darryl Sutter to ...
Los Angeles Kings never lost magic touch on road to Cup finalsLos Angeles Times

all 1,638 news articles »

Google News